Analisis Kepribadian dan Gaya Komunikasi Dalam Negosiasi Bisnis
DOI:
https://doi.org/10.61132/venus.v2i4.429Keywords:
Personality, Communication Style, Business NegotiationsAbstract
This research aims to analyze personality and communication styles in business negotiations. By examining various personality types such as extraverted, introverted, agreeable, conscientious, and neurotic, this study explores how personality characteristics influence communication strategies in the negotiation process. Through surveys and in-depth qualitative analysis of business professionals, the research found that individuals with extraverted personalities tend to be more proactive in taking initiative, whereas introverts are more inclined to deliberate carefully before acting. The communication styles employed also vary based on individual personalities. This research indicates that a deeper understanding of the role of personality in business communication can enhance negotiation effectiveness and improve final outcomes. The practical implications of these findings underscore the importance of adapting communication strategies based on the personality characteristics of negotiation participants to achieve success in dynamic and complex business environments.
References
Costa, P. T., & McCrae, R. R. (1992). Revised NEO Personality Inventory (NEO-PI-R) and NEO Five-Factor Inventory (NEO-FFI). Psychological Assessment Resources.
Fisher, R., Ury, W., & Patton, B. (2011). Getting to Yes: Negotiating Agreement Without Giving In. Penguin Books.
Hulu, R. D. L., Habib, M. F., Tia, R. S., Husna, F. M., & Suhairi, S. (2023). Pentingnya teknik lobi dan negosiasi dalam komunikasi bisnis. JEBIMAN: Jurnal Ekonomi, Bisnis, Manajemen dan Akuntansi, 1(5), 567-574.
Mehrabian, A. (1971). Silent Messages: Implicit Communication of Emotions and Attitudes. Wadsworth.
Rahim, M. A. (1983). A measure of styles of handling interpersonal conflict. Academy of Management Journal, 26(2), 368-376.
Saing, C. N., Nasution, N., Hasibuan, N., Nazara, B. S., & Suhairi, S. (2023). Lobi dan negosiasi dalam komunikasi bisnis membangun hubungan yang kuat mencapai kesepakatan bersama. Jurnal Pendidikan Tambusari, 7(2), 14035-14039.
Thian, A. (2021). Komunikasi Bisnis. Yogyakarta: ANDI.
Thompson, L. (2001). The Mind and Heart of the Negotiator. Prentice Hall.
Utami, F. I. D. (2017). Efektivitas komunikasi negosiasi dalam bisnis. Komunike, 9(2), 105-122.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Venus: Jurnal Publikasi Rumpun Ilmu Teknik
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.